University of Southern California School of Pharmacy Interview Questions

Communication

• Can you provide an example of when you had to communicate complex information effectively?
• How would you deal with a situation where a patient didn’t understand their medication instructions?
• Describe a situation where you had to negotiate with someone to reach a resolution.
• How have you used your communication skills to build relationships in a team?
• Tell me about a time when you had to explain something complicated to a friend or peer.

Leadership Ability

• Can you discuss a time when you had to step into a leadership role?
• How do you motivate others to achieve a common goal?
• Describe a situation where you had to make a difficult decision as a leader.
• What do you think are the key qualities of a good leader?
• How do you handle conflicts within a team you’re leading?

Interpersonal Interactions

• Can you share an example of when you helped someone else achieve their goal?
• How do you handle criticism from others?
• Tell me about a time when you had to work with someone you didn’t get along with.
• Describe a situation where you had to adapt your behaviour to work effectively with others.
• How would you respond if a patient was upset or angry about a medication error?

Critical Thinking

• Can you provide an example of a time when you solved a complex problem?
• How do you approach decision-making when under pressure?
• Describe a situation where you had to analyse data or information to make an informed decision.
• Can you discuss a time when you had to think creatively to solve a problem?
• How do you evaluate the success of your decisions?
• Can you share a situation where you had to use logic and reasoning to identify the strengths and weaknesses of alternative solutions?
• Tell me about a time when you had to use strategic thinking to address a problem.
• How do you assess the validity and reliability of information in making decisions?
• Can you describe a situation where you had to make a decision without all the necessary information?

Ethical Decision-Making

• Can you share an example of a difficult ethical decision you’ve had to make?
• How do you handle situations where you’re asked to do something that goes against your ethical beliefs?
• Describe a situation where you witnessed unethical behaviour. How did you respond?
• How would you approach a situation where a colleague was acting unprofessionally?
• Can you discuss a time when you had to balance the needs of a patient against the policies of your workplace?
• How will you ensure your decisions align with your personal and professional ethical standards?
• Describe a situation where you had to advocate for your patient in the face of conflicting interests.
• Can you share a situation where you were faced with an ethical dilemma related to patient confidentiality?