Professional integrity
· Open and honest with others; willing to admit own mistakes.
· Treats others with respect and dignity and knows where personal/professional boundaries lie.
· Able to balance ethical tensions in relation to demand, resources and expectations.
· Strives for quality and manages risk.
· Works proactively and is inquisitive in approach.
· Takes responsibility for self, others and the health of the wider population.
· Demonstrates a commitment to equality of care for all and strives to act in the patients’ best interests.
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Coping with Pressure
· Understands and manages own emotions; understands the impact of these on decision making.
· Willing to admit when experiencing difficulties and seek assistance where needed.
· Readily employs tactics for managing own stress and pursues a healthy work/life balance.
· Maintains a professional demeanour; remains calm under pressure.
· Demonstrates self-awareness, understanding own limitations and how behaviour may affect others.
· Accepts and manages uncertainty and change; responding flexibly when required.
· Is resilient, managing criticism well.
· Able to take on multiple complex roles and effectively balance differing responsibilities and commitments.
· Capable of modifying behaviour to adapt to differing roles or skills required in the future.
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Empathy and Sensitivity
· Employs a caring approach towards patients and colleagues.
· Capacity and motivation to view situations from the patient/colleague perspective.
· Demonstrates an understanding of others situation and circumstances.
· Takes a holistic approach to patient care and considers social, psychological and emotional factors as well as the wider healthcare system.
· Empowers patients through involvement in their own care.
· Acknowledges and explores the patient’s wants and needs.
· Takes a patient-centred approach, treating patients as individuals.
· Acts in an open and non-judgemental manner